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Hours

Call Center Hours:

Monday through Friday, 7 a.m. - 6 p.m.

Walk-up counter service at the TxTag Customer Service Center is available:

Monday through Friday, 7 a.m. - 7 p.m.

Saturday 9 a.m. - 2 p.m.

Questions and Comments

We welcome your questions and comments

You may click here to submit online inquiries to the TxTag Customer Service Center, including:

Questions about your TxTag account, such as account balance, payments, fees, and terms and conditions.
Questions about how TxTag works.
Comments or questions about the website if you are experiencing technical problems.

If you would like to request information from the Texas Department of Transportation (TxDOT), please visit the TxDOT website and submit an official Open Records Request. Requests for information from TxDOT must be submitted directly to the agency to be considered valid.